IT Administrator, EXHEAT Process Heat India Pvt Ltd

This role is based within our India office.

Reporting To: IT Manager

Responsibility:

  • In this role you will act as support for day to day system, hardware and software issues and will be responsible for company’s IT and phone infrastructure.
  • You will need strong IT support experience as you will be dealing with end users directly. 
  • We would expect good levels of English, both verbal and written and ability to communicate with a range of levels within the company.
  • The environment is largely Microsoft and will therefore incorporate Active Directory and Windows 7/10 administration such as setting up new users, building and adding computers and resetting passwords. From a hardware perspective, the role will involve the implementation and trouble-shooting of desktops, printers and mobiles.
  • Responsible for company IT infrastructure, Desktops, Laptops, Phones, Network Connectivity and server monitoring.
  • Setup new hardware, including the configuration and installation of desktops, laptops, printers, scanners and phones
  • To traveling locally and arrange for repair of hardware on behalf of employees and when required.
  • Responsible for Hardware/Software Audits and document IT policies and procedures.
  • Support other group companies like UK and Singapore Offices.

 

Experience and Qualifications:

  • Strong Microsoft Active Directory/ Group policy/DNS/DHCP/LAN/WAN/Office 365 Support and Administration. VPN
  • Should have experience of working with Windows 7/8/10, AutoCAD, Office applications, Hyper-V and Microsoft Office 365 Hybrid environment, Azure, Windows server 2008-2019
  • Software installs and updates

 

Others

Frequent travel is required.

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